Shipment
Shipping:
For shipments, the tomassoni company offers several possibilities:
In the province of Pesaro and Urbino
- The goods will be delivered directly by the Tomassoni company free of charge.
- The customer can also decide to make the collection against him at our showroom, or with his carrier or with his own vehicle.
In Italy
- The customer can send the goods to his home throughout Italy, at the price visible on our website for each item.
- For Sardinia, Sicily and the province of Venice, contact the sales office as costs may vary
- The customer can also decide to make the collection against him at our showroom, or with his carrier or with his own vehicle thus avoiding being charged for shipping costs.
SHIPPING COSTS MAY SUBJECT TO CHANGES
Abroad
- For shipments abroad we reserve the right to make a quote from time to time based on the volume of packages you want to buy and according to the country of destination. We ask foreign customers to get us the exact address, including postal code (zip code) to be able to accurately quantify the shipment.
Shipments in the European Community:
for shipments in the European community, sales are not subject to VAT
Extra European Shipping: for non-European shipments sales are not subject to VAT.
How to behave when the product is delivered
In order to make our service more efficient, please check the packaging conditions at the time of delivery. We ask our customers to always accept the package with the wording "Received subject to control" even when the packaging seems intact. If the package is damaged severely, so as to have certainly caused damage to the internal content, accept it equally with the words "Received subject to control" adding "visibly damaged package".. Once received the package remove the packaging and check if there are any damage to the object, in case of damage contact Tomassoni srl, send us the photos of the damage to the following address info@tomassonisrl.com, and we will evaluate the damage suffered by the product. Any disputes must be immediately raised to the carrier, otherwise the product is considered delivered correctly. The indication of hidden damage must occur within 4 days from the date of delivery of the goods. The invoice or note given by the carrier must be kept as a valid document for the guarantee.
